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SysAid IT Management Software

SysAid provides IT management software for helpdesk,asset inventory,monitoring

SysAid IT Management Software description: SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. It provides extensive Helpdesk,Asset Management, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, IT Benchmarking, and Calendar applications in a simple, attractive and easy-to-use package. A free mobile application allows you manage your help desk and assets from your iPhone, Black Berry, and Android. The software comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs. SysAid manages system vitals by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). End-users submit Helpdesk service requests via SysAid's intuitive End User Portal, while the SysAid Helpdesk enables you to predefine and apply automatic priority, escalation, re-routing and notification rules (email, SMS, service requests). Support your users anywhere around the world, via SysAid Remote Control. Additional ITIL Package (CDMB, Change Management and Problem Management), SLA/SLM, Task and Project, and Manager Dashboard modules are also available. SysAid also features an active online Community Forum, regular training programs, and is deployed in over 60,000 organizations in 120 countries around the world. SysAid software is completely free, without ads or trial periods, and takes just minutes to set up. Version 7.5 offers features that provide improved usability, faster navigation, and simpler customization.

Last Updated: 12/30/09
License: Freeware
Version: 7.5
Author:
Company: SysAid Technologies
Reviews: 0 reviews
User Rating: 0 based on 0 votes.

Program Language: English
Operating System Support: WinXP, Windows2000, Vista, Windows 7, Mac, Unix, Linux